General Terms of Use

Travellers

Last updated on 03/22/2023

INTRODUCTION

The general conditions of use govern access to the guideyourtrip.com website, which aims to put tourists in touch with tourist guides around the world.
This site has been created by GK Consulting, headquartered at 12, rue Vivienne 75002 Paris France,
Email : contact@guideyourtrip.com,
registered under SIREN number 508 887 692 with the Paris Trade and Companies Register.
The General Terms and Conditions of Use constitute a contract between guideyourtrip and the “Tourist User”, who is bound by all of these terms once he/she has expressly accepted them.

SECTION 1 – DESCRIPTION OF THE GUIDEYOURTRIP SERVICE

The aim of guideyourtrip.com is to provide tourists with the contact details of the guides they need for their next trip.
They can also fill in a form to describe their visit in greater detail. GuideYourTrip will send them a list of guides likely to meet their requirements.
The contract is between the guide and the tourist. GuideYourTrip shall not be liable in any way for this contract.
All terms and conditions regarding rates, payment, insurance, logistics, locations, dates, schedules and cancellations are to be agreed exclusively between the guide and the tourist.
GuideYourTrip, as a third party to this contract, is in no way bound by its terms, pursuant to the provisions of article 1165 of the French Civil Code.
GuideYourTrip undertakes, within the limits of its resources, to carry out a priori checks on the “Guide user”. Any failure to do so will result in its removal from the site.

SECTION 2 – REGISTRATION ON THE GUIDEYOURTRIP WEBSITE

Please note: registration on the guideyourtrip.com website by the “tourist user” is not a prerequisite for access to all guide contact details.
Registration will offer the possibility of writing reviews of visits made, as well as various services and offers of privileged promotions.
These services will soon be available on the website.

2-1 REGISTRATION CONDITIONS – ACCOUNT CREATION

Can register as a “Tourist user”:

  • Any natural person aged at least 18 years and enjoying full legal capacity under French law;
  • Any individual under the age of 18, subject to the prior consent of the persons holding parental authority over him or her;

Prior registration on guideyourtrip.com is not mandatory.

The “Tourist” user can create an account using the registration form available on the guideyourtrip.com website.
GuideYourTrip informs the “Tourist User” that his/her Registration has been validated after verifying that all requested information has been provided and that the present Terms and Conditions have been duly accepted.
Activation is subject to validation by the “Tourist User” of the confirmation e-mail sent by GuideYourTrip.

2-2 CANCELLATION CONDITIONS

The “Tourist” user may unsubscribe at any time by sending a simple request by e-mail to contact@guideyourtrip.com, indicating his or her access details.

2-3 VISIT ASSESSMENT CONDITIONS

The “Tourist” user can, after a visit, give his appreciation, comment and opinion.
The assessment must be objective and honest, and must not contain any insults or defamation. The notice will be validated before being put online.

2-4 PRIVACY AND CONFIDENTIALITY

The personal information collected from the “Tourist User” at the time of Registration is kept confidential by GuideYourTrip. The “Tourist” user authorizes GuideYourTrip to transmit his or her contact information to the guides concerned by their search.

2-5 RIGHT OF ACCESS AND RECTIFICATION OF PERSONAL DATA

In accordance with articles 38 and 39 of the French Data Protection Act of January 6, 1978, amended on August 6, 2004, the “Tourist user” has the right to access and rectify information concerning him or her. To exercise these rights, please contact GuideYourTrip by email at the following address: contact@guideyourtrip.com.

SECTION 3 – LIMITATION OF LIABILITY

The guideyourtrip.com website is only responsible for putting the guides’ contact details online.
GuideYourTrip is not contractually involved in the tour process. He has no responsibility for the visit itself. At any level. The “Tourist User” cannot take legal action against GuideYourTrip in the event of a dispute with the “Guide User”.
GuideYourTrip therefore accepts no liability whatsoever in connection with the preparation and execution of tours.
GuideYourTrip cannot guarantee that the guide’s visit will give full satisfaction to the “Tourist User”. Similarly, GuideYourTrip cannot guarantee that the tour will not be cancelled.
However, GuideYourTrip can help tourists to win their case in the event of a dispute.

SECTION 4 – MISCELLANEOUS PROVISIONS

GuideYourTrip reserves the right to modify the Terms and Conditions of Use as its offer evolves.
Any modification will take effect for online offers within seven (7) days of its notification to the “Tourist user” by any means chosen by the site.

SECTION 5 – APPLICABLE LAW

The Terms of Use are governed by French law. Use of and access to the guideyourtrip.com website are governed by French law.