General Terms of Use

Last updated on 11/27/2024

INTRODUCTION

The general terms and conditions of use govern access to the guideyourtrip.com website, which aims to put tourists in touch with tourist guides around the world.
This site has been created by GK Consulting, headquartered at 12, rue Vivienne 75002 Paris France,
Email : contact@guideyourtrip.com,
Registered under SIREN number 508 887 692 with the Paris Trade and Companies Register.
The General Terms and Conditions of Use constitute a contract between GuideYourTrip and the “Guide user”, who is bound by all of these terms once he/she has expressly accepted them via the registration form.
If the “Guide user” does not accept the General Terms and Conditions, he/she will not be able to appear on the site.

SECTION 1 – DESCRIPTION OF THE GUIDEYOURTRIP SERVICE

The aim of guideyourtrip.com is to give guides from all over the world the opportunity to post their contact details, so that tourists can contact them directly and free of charge to help them organize their trips and visits.
The contract is between the guide and the tourist. GuideYourTrip shall not be liable in any way for this contract.
All terms and conditions regarding rates, payment, insurance, logistics, locations, dates, schedules and cancellations are to be agreed exclusively between the guide and the tourist.
GuideYourTrip, as a third party to this contract, is in no way bound by its terms, pursuant to the provisions of article 1165 of the French Civil Code.

SECTION 2 – REGISTRATION ON THE GUIDEYOURTRIP WEBSITE

2-1 REGISTRATION CONDITIONS – ACCOUNT CREATION

Eligible for registration as a “Guide User”:

• Any individual at least 18 years old who has full legal capacity according to French law.
• Any legal entity engaged in guiding activities.
• Both individuals and legal entities will be asked to confirm whether they are certified guides holding a guide license. This validation will be indicated or not on the page describing their activity.
• Prior registration on the guideyourtrip.com website is mandatory.

The “Guide User” must create their account using the registration form available on guideyourtrip.com.
The Guide agrees to fill in all required fields in the form and provide accurate, complete, and up-to-date information.

The full validation of the “Guide User” account is based on 4 criteria:

• Submission of a personal photo of the guide
• Verified email
• Acceptance of the Terms and Conditions
• Honor-based confirmation of being a certified guide (if “Yes” is selected on the registration form)
• Submission of the registration form by the guide
  Page: https://guideyourtrip.com/inscription-guide
• Payment of the registration fee on the GuideYourTrip website
  Page: https://guideyourtrip.com/paiement-inscription-guide
• Payment validation
• Creation of the Guide’s personal pages in both French and English.
• Sending an email to the guide notifying them of their registration and the publication of their profile on GuideYourTrip.

It is not practically possible for GuideYourTrip to verify the accuracy or truthfulness of the information provided.

The “Guide User” acknowledges that providing any incorrect, incomplete, false, or outdated information during registration may result in liability towards the website and the “Tourist User.”

2-2 UNREGISTRATION CONDITIONS

The “Guide User” may unsubscribe at any time by simply sending an email to contact@guideyourtrip.com, including their name and the destination of the visit.
As registration is a one-off, unlimited subscription, any unsubscription will not entitle the subscriber to a refund of any kind.

SECTION 3 – DEFINITION OF GUIDE STATUS

Pursuant to article L. 121-18 of the French Consumer Code, the Professional Guide is also obliged to provide the Visitor with the following information during the Visit:

• in the case of a natural person, the surname and first name(s) or, in the case of a legal entity, the company name
• the address where the Professional Guide is based, its e-mail address and telephone number

The “Guide User” is not bound to GuideYourTrip by any commitment other than these General Terms and Conditions of Use, and in particular by no exclusivity or non-competition clause. As an independent professional, he is free to promote his tours on websites other than guideyourtrip.com and any other media of his choice.
No fee or percentage will be charged to the “User Guide”.

SECTION 4 – LIMITATION OF LIABILITY

The guideyourtrip.com website is solely responsible for putting the guides’ contact details and descriptions online.
GuideYourTrip is not contractually involved in the tour process. He has no responsibility whatsoever for the course of the visit at any level. The “Guide User” cannot take legal action against GuideYourYrip in the event of a dispute with the “Tourist User”.
GuideYourTrip therefore accepts no liability whatsoever in connection with the preparation and execution of tours.
GuideYourTrip cannot guarantee that the guide’s visit will give full satisfaction to the “Tourist User”. Similarly, GuideYourTrip cannot guarantee that the tour will not be cancelled.
However, GuideYourTrip may help the “Guide user” in a “friendly” way to win the case in the event of a proven dispute.

SECTION 5 – MISCELLANEOUS PROVISIONS

GuideYourTrip reserves the right to modify the Terms and Conditions of Use as its offer evolves.
Any modification will take effect for online offers within seven (7) days of its notification to the “Guide user” by any means chosen by the site.

SECTION 6 – APPLICABLE LAW

The Terms of Use are governed by French law. Use of and access to the guideyourtrip.com website are governed by French law.