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General Terms of Use

> Tour Guides

Last updated 03/11/2019

INTRODUCTION

The general terms of use govern access to the guideyourtrip.com website, the purpose of which is to put travellers in touch with tour guides anywhere in the world.
This site was created by GK Consulting having its registered office at 12 Rue Vivienne, 75002 Paris, France, tel. +33 (0)1 42 40 49 46, contact@guideyourtrip.com, registered under SIREN number 508 887 692 with the Companies and Trade Registry of Paris.
The General Terms of Use constitute an adhesion contract between GuideYourTrip and “Tour Guide Users” who, once they have expressly indicated their acceptance of all the terms on the registration form, are bound by the said terms.
If a “Tour Guide User” does not accept the General Terms, he or she may not feature on the site.

ARTICLE 1 – DESCRIPTION OF THE SERVICE OFFERED BY GUIDEYOURTRIP

The aim of the guideyourtrip.com website is to give tour guides the world over a means of displaying their contact information and being contacted directly and for free by travellers, making it easier for them to organise their trips and tours more efficiently.
Travellers can also fill in a form where they describe the aims of the tour they’re planning in more detail. GuideYourTrip will send the “Traveller User” the contact details of tour guides corresponding to their request, also free of charge.
Any contracts shall be entered into between the tour guide and the traveller. GuideYourTrip shall not be responsible in any way for the said contracts.
All terms relating to tariffs, payment, insurance, logistics, places, dates, times, cancellations shall be exclusively agreed between the tour guide and the traveller.
GuideYourTrip, in its capacity as third party to the contract, cannot, in accordance with the provisions of Article 1165 of the French Civil Code, be held liable under these terms.

ARTICLE 2 – REGISTRATION ON THE GUIDEYOURTRIP SITE

N.B. Registration on the guideyourtrip.com website is obviously a prerequisite to your contact details being displayed on the website.

Registration, once it has been confirmed, allows the “Tour Guide User” to feature on the guideyourtrip.com website on the page corresponding to the destination where they provide guiding services, and to have a dedicated profile page.

2-1 TERMS OF REGISTRATION – CREATION OF AN ACCOUNT

The following may register as “Tour Guide Users”:

  • Natural persons aged 18 years or over of full legal capacity in accordance with French law.
  • All legal entities providing tour guiding services.
  • Legal entities and natural persons will be required to confirm whether they are certified tour guides holding a guiding licence. Confirmation of this information will result in it being displayed or not on the profile page of the tour guide in question.
  • Prior registration on the guideyourtrip.com site is obligatory.

“Tour Guide Users” must create an account using the registration form available on the guideyourtrip.com website. To request access to the registration form, tour guides must send an email to guides@guideyourtrip.com. Tour guides undertake to fill in all required fields on the form and agree to provide current, full and accurate information.
Successful completion of a “Tour Guide User’s” registration is based on the following four requirements:

  • Submission of a personal photo of the tour guide
  • Confirmed email address
  • Acceptance of the General Terms of Use
  • Declaration on honour of certified tour guide status (if tour guide answered “Yes” to that question on the registration form)

Along with the information given on the form, tour guides will be able to view their dedicated page on the website and approval thereof will be requested from the “Tour Guide User”.
It is not materially possible for guideyourtrip to verify the truthfulness and accuracy of the information provided.
“Tour Guide Users” therefore acknowledge that by providing any information that is incorrect, incomplete, dishonest or out-of-date when they register, they may be held liable by the website and the “Traveller User”.

2-2 TERMS OF CANCELLING YOUR REGISTRATION

“Tour Guide Users” may request that their registration be cancelled at any time by sending an email to guides@guideyourtrip.com.

ARTICLE 3 – DEFINITION OF TOUR GUIDE STATUS

In accordance with Article L. 121-18 of the French Consumer Code, the professional tour guide is also obliged to make the following information available to travellers during the tour::

  • for natural persons, first and last names or, if a legal entity, registered company name
  • the professional tour guide’s registered address, email address and telephone number

“Tour Guide Users” are not linked to GuideYourTrip by any undertaking other than these General Terms of Use and no exclusivity clause nor non-competition clause exists. As independent professionals, they are free to promote their tours on web sites other than guideyourtrip.com, and via any other media of their choice.

“Tour Guide Users” will not be required to make any payments and no percentage will be asked of them.

ARTICLE 4 – RESTRICTIONS OF LIABILITY

The guideyourtrip.com website handles only the publication online of tour guides’ contact details and descriptions.
GuideYourTrip takes no contractual responsibility for the way in which the tours proceed.
“Tour Guide Users” may not take legal action against GuideYourTrip in the event of disputes with “Traveller Users”.
GuideYourTrip does not, therefore, incur any direct or indirect liability in connection with the preparation of the tours and performance of the guiding services.
GuideYourTrip cannot guarantee that guided tours will be to the entire satisfaction of “Traveller Users”. In the same way, GuideYourTrip cannot guarantee to “Tour Guide Users” and “Traveller Users” that a tour will not be cancelled.
As a gesture of goodwill, GuideYourTrip can, however, help “Tour Guide Users” win their case in the event of a dispute being confirmed.

ARTICLE 5 – MISCELLANEOUS PROVISIONS

GuideYourTrip has the right to modify the General Terms of Use if its offer changes.

Any modifications shall be applicable to online offers within a period of seven (7) days of being notified to “Tour Guide Users” by any means of the website’s choosing.

ARTICLE 6 – GOVERNING LAW

The Terms of Use are subject to French law. The use of the guideyourtrip.com website and access thereto are governed by French law.